HR Support and Solutions
Welcome, my name is Hannah Horner and I run Chalyn Ltd, specialising in providing flexible HR support and tailored solutions designed to meet the unique needs of your organisation.
With over 20 years of experience within Human Resources I have had the privilege of working across sectors with organisations of all sizes delivering expert advice at the director, c-suite and board levels.
I am passionate about creating workplace cultures that attract and retain the best people to enable your organisation to achieve its goals. My holistic approach ensures that every piece of advice or work no matter how big or small aligns with your broader vision and strategic objectives. Whether you’re looking to improve processes, build motivated and high performing teams, address workplace challenges or plan for growth I am here to provide practical and results driven solutions.
Chalyn’s Services
I offer a range of services to suit your needs:
HR SUPPORT
– dealing with day to day people issues
FLEXIBLE HR DIRECTOR SERVICES
– unlocking the potential of your people
WORKPLACE MEDIATION AND CONFLICT RESOLUTION
– supporting with workplace conflict

Hannah Horner
Call/email me for informal discussion regarding your requirements:
07970 473555
hannah.horner@chalyn.co.uk
HR Support and Solutions
HR Support
Ensuring compliance and effective solutions to people related matters.
A wide range of HR support and solutions covering every step of the employee’s lifecycle
- Recruitment support
Developing job descriptions, preparing and supporting through the interview process. I can also work with trusted partners around advertising and direct candidate sourcing.
- Policy and contract development
Getting it right for your organisation
- Support with all employee issues
Including grievance, disciplinary, performance, absence and ill health capability. - Redundancy and TUPE
- Management Training
- Working with Trade Unions
Flexible HR Director Services
With my flexible HR Director Services, I partner with your organisation to create successful workplace cultures where employees feel valued and motivated.
By focusing on strategic HR initiatives tailored to your vision and goals, I help unlock the full potential of your people and drive long term business success.
- Creating Bespoke Workplace Cultures
I specialise in helping organisations design and implement bespoke workplace cultures that reflect their values and vision, inspire their people and drive success.
- Inclusion
Developing environments where diversity is celebrated and every employee feels recognised, respected and motivated to contribute their best.
- Pay and Benefits
A well-designed pay and benefits strategy is critical to attracting, motivating, and retaining the best people for your organisation. I offer expert guidance to ensure your approach to compensation is competitive, fair and aligned to your goals.
- Organisational Design and Workforce Planning
Supporting organisational transformation by aligning structures, roles and processes with your strategic objectives. Whether planning for growth, restructuring or adapting to market changes, I provide guidance for building a resilient, future-ready workforce.
- Leadership Development
Empowering leaders with the skills, knowledge and confidence to inspire and lead high-performing teams.
Whether you need project based support, guidance through significant organisational change, or ongoing strategic HR leadership, my flexible approach ensures that you get the expertise you need, when you need it.
Workplace Mediation and Conflict Resolution
Workplace conflict is inevitable, but when managed effectively, it can lead to stronger relationships, better communication, and improved teamwork.
I provide accredited mediation services and professional support with conflict management to help organisations address disputes constructively.
Key aspects of my service include:
- Neutral and Impartial Mediation
Acting as an independent mediator, I facilitate open and respectful discussions between parties, helping to uncover the root causes of conflict and find mutually acceptable solutions. - Resolving Disputes
Supporting teams and individuals in resolving a wide range of workplace conflicts, from interpersonal misunderstandings to disputes over roles, responsibilities, or working conditions. - Restoring Relationships
Focusing on rebuilding trust and collaboration between parties to develop better long-term working relationships and productivity within teams.
- Conflict Prevention Strategies
Helping organisations identify potential sources of conflict early and implement strategies to minimise disputes. - Training and Empowerment
Equipping leaders and employees with the skills and tools to handle conflicts constructively.
With my mediation and conflict management expertise, I help organisations navigate challenging situations, protect workplace morale, and maintain a positive and productive work environment
Client Testimonials
“We had gone through a period of significant change as an organisation and wanted to gain a deeper understanding of how our employees perceive working for PDAP and what could make it better. Hannah carried out a workplace culture review, which gave all of the team the opportunity to get involved. The review provided valuable insights into our strengths, as well as areas where we could improve communication, collaboration, and overall employee well-being.
We received positive feedback from staff at all levels around the approach that Hannah took. She provided a really clear report of outcomes and a set of recommendations which has allowed us to progress work around this and for all staff to really see the benefits and outcomes for them. Hannah offered several options for ways in which she could support implementing the recommendations which allowed us to identify what we felt we would want support with and what the related costs would be.
The process was thorough, insightful, and tailored to our needs, and I highly recommend it to any organisation looking to enhance their workplace culture. We are continuing to work with Hannah and I really value her advice, style and approach.”
Naomi Morrison | CEO | PDAP
“Hannah has delivered a session for managers within my team around handling difficult conversations and managing conflict, Hannah really listened to the requirements here at Hope Pastures and developed a session to develop the skills of those managers in a way that was best suited to them. The purpose was to not only create a better working environment for the wider team and volunteers but also support in our role of ensuring that the animals we are responsible are properly cared for. This was something that the team asked for and they have fed back that they enjoyed the session, it has developed their confidence in dealing with difficult situations and they are now using what they learnt in practice.”
Amanda Searle | Charity Manager | Hope Pastures
“Hannah is a very experienced, skilled and adaptable HR practitioner. She is able to tackle complex people problems within large organisations, and develops successful and purposeful relationships with senior leaders, staff, trade unions and other stakeholders.”
Andrew Dodman | Chief HR Officer | Leeds City Council
“We have worked with Hannah on a few occasions for additional HR support. Hannah has helped us with some policy development and supported with sensitive employment issues. She has always supported us think about different options and considerations and we feel that this has helped us make good decisions for the organisation whilst also considering approaches that best support the individual employees involved.”
Jonathan Elliott | Managing Director | Epro
“I would unreservedly recommend Hannah for any element of HR activity where sensible, pragmatic, legally sound advice iseeded.
As a manager you don’t always have to take advice given, the biggest compliment I can give Hannah is I would struggle to recount an experience when I haven’t followed the advice she has provided to me”
Phil Evans | Chief Officer – Service Transformation and Partnerships | Leeds City Council
Why Choose Chalyn?

Experienced
Over 20 years working in HR with wide-ranging knowledge and experience to help you with whatever HR issues you face.

Professional
Hannah is a personable professional able to support managers. leaders and teams at every level from the front line to senior leadership and boards.

Supportive
Your team is likely your biggest resource, Chalyn will work with you to drive your success through your people.
Areas we cover
Leeds | York | Harrogate | Yorkshire | North East | Humberside
Chalyn Ltd is based in Knaresborough, North Yorkshire providing HR support and mediation across Harrogate, Leeds, York, Yorkshire, the North East and Humberside. Many services can also be provided remotely. We work with businesses and organisations of any size, tailoring our work towards you and your needs. Please do call to chat through your requirements.